At 2ji Casino, your personal data is handled with the same care we give to your winnings — securely, transparently, and strictly in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission of the Philippines.
Our Commitments to You
These six principles summarize how 2ji Casino thinks about and manages your personal data. The full legal details follow in the policy sections below.
2ji Casino collects the minimum personal data required to provide our gaming services, verify your identity, process your transactions, and comply with Philippine regulatory obligations. We do not collect data for collection's sake.
2ji Casino does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is shared only with service providers who support the operation of the 2ji platform, and only under strict data processing agreements.
All data transmitted between your device and 2ji Casino is encrypted using SSL/TLS. Stored personal data is protected by access controls, encryption at rest, and regular security audits. 2ji maintains a formal information security program aligned with recognized best practices.
Filipino players have rights under the Data Privacy Act of 2012 — including the right to access, correct, and in certain circumstances, delete their personal data held by 2ji. These rights can be exercised by contacting the 2ji Data Privacy Officer.
This Privacy Policy explains in plain terms exactly what data 2ji collects, why we collect it, how long we keep it, and who we share it with. If that ever changes materially, we will notify registered players directly before the changes take effect.
2ji Casino complies with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. Our Data Privacy Officer is registered with the NPC.
1.1 This Privacy Policy applies to all personal data collected and processed by 2ji Casino ("2ji," "we," "us," or "our") in connection with the operation of the online gaming platform accessible at 2ji.one (the "Platform"). It covers data collected from registered account holders, visitors to the Platform who have not yet registered, and individuals who contact 2ji through any support channel.
1.2 Data Controller. 2ji Casino acts as the personal information controller (PIC) in respect of all personal data processed under this Privacy Policy, in the sense defined by Republic Act No. 10173 (the "Data Privacy Act of 2012") and its Implementing Rules and Regulations.
1.3 This Privacy Policy should be read alongside the 2ji Casino Terms and Conditions and the Responsible Gaming Policy, both of which are accessible through the 2ji website. In the event of any conflict between this Privacy Policy and any other 2ji policy document, this Privacy Policy governs the handling of personal data.
1.4 By registering an account on the 2ji platform or by continuing to use the platform after this Privacy Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Philippines Law Note: 2ji Casino's data processing activities are governed by the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and the applicable issuances and circulars of the National Privacy Commission (NPC) of the Philippines. Where applicable Philippine law provides greater privacy protection than the general standard described in this policy, Philippine law prevails.
2.1 2ji Casino collects personal data through the following channels: account registration forms, KYC verification submissions, payment transactions, gameplay activity, customer support interactions, and automated data collection technologies (cookies and similar tools). The categories of personal data we collect are described in the table below.
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government ID number, ID images, selfie photograph | Registration; KYC verification |
| Contact Data | Mobile phone number, email address, residential address | Registration; account profile updates |
| Financial Data | GCash account reference, Maya account reference, bank account name and number, transaction amounts, deposit and withdrawal history | Cashier transactions; KYC enhanced due diligence |
| Gaming Activity Data | Game session history, bet amounts, win/loss records, game preferences, bonus usage | Platform gameplay; automated logging |
| Technical Data | IP address, device type and model, operating system, browser type and version, session tokens, login timestamps | Automated collection on platform access |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Preference Data | Marketing opt-in status, communication channel preferences, responsible gaming settings | Account settings; platform interactions |
2.2 Sensitive Personal Information. Government-issued identification numbers and financial account details constitute sensitive personal information under the Data Privacy Act of 2012. 2ji processes such data exclusively for the purposes of identity verification (KYC), anti-money laundering compliance, and the processing of financial transactions, as required by Philippine law and PAGCOR regulatory guidelines.
2.3 Voluntary Provision. Providing personal data to 2ji is generally voluntary; however, certain data — particularly identity and contact data — is required to register an account, complete KYC, and process withdrawals. Failure to provide required data may prevent 2ji from delivering the relevant service.
3.1 2ji Casino processes personal data for the following purposes:
3.2 2ji Casino will not use your personal data for any purpose materially different from those listed in Section 3.1 without first obtaining your explicit consent or establishing another lawful basis for such processing.
4.1 Under the Data Privacy Act of 2012, 2ji Casino relies on the following lawful criteria for processing your personal data:
5.1 2ji Casino does not sell, rent, or trade your personal data. We share your personal data only in the following circumstances and only to the extent necessary:
5.2 2ji Casino does not share your personal data with third-party advertisers, data brokers, or marketing platforms, except where you have provided explicit consent to receive third-party marketing communications.
All third-party service providers engaged by 2ji Casino that process personal data on our behalf are required to maintain security standards equivalent to those applied by 2ji, and to comply with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
6.1 2ji Casino uses cookies and similar tracking technologies (collectively, "Cookies") on the 2ji platform. Cookies are small data files stored on your device that help the platform function correctly, remember your preferences, and analyse how the platform is used.
6.2 Categories of Cookies Used by 2ji:
6.3 2ji Casino does not use third-party advertising or retargeting cookies. No data collected through 2ji Cookies is shared with advertising networks or data brokers.
6.4 You may manage Cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the 2ji platform, including preventing you from logging into your account.
7.1 2ji Casino retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable Philippine law.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data (KYC) | 5 years from account closure | AMLA (RA 9160 as amended); PAGCOR requirements |
| Financial transaction records | 5 years from transaction date | AMLA; BIR record-keeping requirements |
| Gaming activity logs | 3 years from session date | Legitimate interests (dispute resolution); PAGCOR |
| Customer support communications | 3 years from closure of support case | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent is withdrawn plus 1 year | Data Privacy Act IRR (consent audit trail) |
| Technical / access logs | 12 months from log date | Security monitoring; fraud prevention |
7.2 At the expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be attributed to any identified or identifiable individual.
7.3 Where a legal hold is required — for example, in connection with pending litigation, a regulatory investigation, or a request from the AMLC or NPC — data may be retained beyond the standard retention period until the hold is lifted.
8.1 2ji Casino implements technical and organizational security measures appropriate to the nature of the personal data processed and the risks involved, including:
8.2 Data Breach Notification. In the event of a personal data breach that is likely to give rise to a real risk of serious harm to affected data subjects, 2ji Casino will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players within the timeframe and by the means specified by the NPC.
8.3 Notwithstanding the security measures described above, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your 2ji account credentials. If you suspect that your account has been compromised, you must contact 2ji support immediately.
9.1 Under the Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights in respect of the personal data 2ji Casino holds about you:
You have the right to request a copy of the personal data 2ji Casino holds about you and to receive information about how that data is processed. We will respond to verified access requests within fifteen (15) working days.
You have the right to have inaccurate personal data corrected. Many data fields (email address, mobile number) can be updated directly in your 2ji account profile. For identity data corrections, a support request with supporting documentation is required.
You may request the deletion of personal data that is no longer necessary for the purposes for which it was collected. Note that 2ji is required to retain certain categories of data (particularly KYC and financial records) for legally mandated periods regardless of an erasure request, as described in Section 7.
You have the right to object to the processing of your personal data on the basis of legitimate interests, including profiling for direct marketing. Where you object to marketing processing, 2ji will cease such processing immediately upon receipt of a valid objection.
You have the right to receive a copy of the personal data you have provided to 2ji in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
You may request that 2ji restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing pending verification of whether 2ji's legitimate grounds override your interests.
9.2 To exercise any of the rights described above, please contact the 2ji Data Privacy Officer using the contact details in Section 13. We may be required to verify your identity before processing any rights request. 2ji will not charge a fee for the exercise of your rights under normal circumstances.
9.3 If you believe that 2ji Casino has violated your rights under the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10.1 The 2ji Casino platform is strictly restricted to individuals aged twenty-one (21) years and above. 2ji Casino does not knowingly collect, process, or retain the personal data of persons under 21 years of age.
10.2 Age verification is conducted as part of the mandatory KYC process for all registered accounts. Any account found, at any point, to be held by a person under 21 years of age will be immediately closed. Personal data associated with such an account will be retained only for the minimum period necessary to comply with applicable Philippine legal obligations (including AMLA record-keeping requirements) before being securely deleted.
10.3 If you believe that 2ji may have inadvertently collected personal data from a person under 21 years of age, please contact the 2ji Data Privacy Officer immediately using the contact details in Section 13 so that appropriate action can be taken.
11.1 In the course of operating the 2ji Casino platform, personal data may be transferred to and processed in countries other than the Philippines, including where 2ji's cloud infrastructure providers, game software providers, or other service partners operate data centers or processing facilities outside the Philippines.
11.2 Where personal data is transferred outside the Philippines, 2ji Casino ensures that appropriate safeguards are in place to protect the data in accordance with the Data Privacy Act of 2012, including:
11.3 Information about the specific safeguards applicable to any particular international transfer may be obtained by contacting the 2ji Data Privacy Officer.
12.1 2ji Casino may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
12.2 Where a proposed update represents a material change to how 2ji processes your personal data, we will notify you by email to your registered address and/or by a prominent notice on the 2ji platform at least fourteen (14) days before the change takes effect, unless a shorter notice period is required by applicable law.
12.3 Your continued use of the 2ji platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the updated policy. If you do not accept the updated policy, you must cease using the platform and contact 2ji support to request account closure.
13.1 2ji Casino has appointed a Data Privacy Officer (DPO) in accordance with the Data Privacy Act of 2012 and the NPC's registration requirements. The DPO is responsible for overseeing 2ji's data protection compliance program and serving as the primary point of contact for data privacy matters.
13.2 You may contact the 2ji Data Privacy Officer for any of the following purposes:
13.3 DPO Contact Details:
13.4 2ji Casino will acknowledge all data privacy requests within three (3) business days and will endeavour to resolve all requests within fifteen (15) business days of acknowledgement, or within any shorter period specified by applicable NPC regulations.
13.5 If you are not satisfied with 2ji's response to your privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines (www.privacy.gov.ph), which has jurisdiction over complaints relating to the Data Privacy Act of 2012.
Your Data Is Safe With 2ji
Your personal data is protected under the Data Privacy Act of 2012. Create your free 2ji account today, complete KYC in under 30 minutes, and start playing with real Philippine Pesos. Filipino players 21+ welcome.
By creating an account you confirm you are 21 or older and consent to the processing of your data as described in this Privacy Policy. Please gamble responsibly. Visit our Responsible Gaming page for tools and Philippine support resources.